2/17/03

Martin Ingall
48 Rotchild St. P.O.B 277 Rishon Le Zion 75200, ISRAEL
11820 Parklawn Drive
Suite 350
Rockville, MD.
10852 USA

Martin,

We decided to bring your training into our plant based on our need to improve our knowledge of the wave solder process and increase the skill of our people.

Now that we've had your wave solder process class, our newfound ability to proactively control our board quality will take top priority. This means using your methods to attack our bridges and insufficients and implementing your procedures every single day to prevent them from coming back. Your company walked in here and quickly showed my staff how to reduce defects that we've had to live with for a long time. Because of your training we know the critical measurement points that lead to the improvement of the solder issues.

We were also delighted to have your unique Learning Test given to each course attendee. This test shows that your company is a valuable asset for our team.

Sincerely,

Dennis Herrick
Director of Operations
Condor Mexicali - Industrias SL