P.O. DRAWER 588, 203 GREEN LANE, LEWISBURG, WV 24901 PHONE (304) 645-6263 FAX (304) 645-4515

May 9, 2003

48 Rotchild St. P.O.B 277 Rishon Le Zion 75200, ISRAEL
11820 Parklawn Drive
Rockville, Md. 20852
Attn: Martin Ingall

Dear Martin:

Your colleague did a great job teaching a 3 day Wave Solder Process Training and Troubleshooting at our facility. I put my entire staff through the workshop.

Until recently, we have been involved with hand soldering and really needed to bring our staff up to speed with wave soldering best practices. Your class was the right solution at the right time for us. Our Optimizer's special methods will put us on a fast track to the development of a repeatable quality process.

With measurements recorded by our Optimizer, your instructor was able to identify the process source of our insufficients and showed us how to adjust our process to prevent their reoccurrence.

This was a very informative session. We hope to work with your staff again and again to help us get full and complete benefits from your wave soldering methods.

Julian Arbuckle

Senior Process Engineer
Greenbrier Technical Services