August 13, 2003

Martin Ingall
48 Rotchild St. P.O.B 277 Rishon Le Zion 75200, ISRAEL
Rockville, Maryland

Dear Mr. Ingall,

Your company has exceeded our expectations for our wave solder training.

Your trainer successfully contended with our staff's very wide range of technical backgrounds. He devoted the extra time necessary for every student to understand the totally different approach to the wave solder process that you teach.

As a Northrop Grumman facility, our quality goals and the expectations put upon us have no ceiling. Based on the success we had during the training workshop and the troubleshooting day, we are now attacking our remaining defects with a vengeance.

We will be communicating with your staff regularly to maintain the highest level of board quality and lowest production costs possible.

Sincerely,

Maritza Zayas
Engineering Manager