January 24, 2004

These are my comments on the three days of On-Site Troubleshooting we invested in along with our new Wave Solder Optimizer. Our decision went a long way towards solving some of our most difficult soldering issues at our plant.

Prior to investing in our Optimizer, we relied on a thermal profiler as our process tool but we could not solve skipping and insufficients problems that have affected our production most recently. You showed us how the simple Optimizer techniques eliminate these defects. In fact, these defects were not due to improper temperatures at all but instead to how our boards run through our solder waves. Your training was welcome relief from not knowing what steps will eliminate our defects.

Your product's methods will be used several times per day on our wave machine as we can see it is critical for each board changeover.

Great class!

Kind Regards,

Ricardo Soto