Motors and Drives
600 South Zero Street
Fort Smith, AR 72901

5/4/2006

Wave Solder Optimizer
Tech. Info. Corp.
Rockville, MD

To My Friends at TIC:

I am very satisfied with the wave soldering training you have provided to our staff. We purchased your training with our new Optimizer, committed to lowering our daily production costs and uplifting our board quality and process control, especially as we transition to lead free.

I have 25 years of experience in the industry, and I would like to say that your trainer is first rate - one of the best teachers and production engineers I have ever met.

Also want to say that during your training the situation with our topside solder fill problem was vastly improved and to thank you for that, since it was one of our key objectives in bringing you in here.

I have been very glad to see that the Optimizer's daily methods have made our wave machine operators far more independent and proactive. We will be calling your company whenever we have a wave soldering problem we cannot solve quickly on our own. I can see that if we use our Optimizer every day according to the recommended applications, that won't be too often. But I'm glad to know you are there to help us when we need it.

Sincerely,

Garry Barrows
Manufacturing Engineer